What API is used to create chatbots?

You can create chatbots to converse with users using the Slack API.

What are the two main processes that chatbots perform?

Modern chatbots use AI/ML and natural language processing to converse with customers in the same way that a human agent would.

What is the most difficult challenge with chatbots?

Chatbots do not understand the true context in the way that humans do when conversing with another human.

Is a database required for a chatbot?

The information knowledge base is used to provide the chatbot with the information it needs to provide an appropriate user response.

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